FAQ
Answers to the questions customers ask most
If you’re comparing options, trying to understand cost, or unsure how this works — start here. If you still have questions, just use the intake form and we’ll reply with clear next steps.
Clear answers • No jargon • Local-business focused
- No website yet
- Website feels old
- Need online ordering
- Want more leads fast
Getting started
Do I need a website if I already have a Facebook page?
A Facebook page helps, but it’s not a replacement. A website lets you control your message, show up on Google better, and convert visitors into calls, quote requests, or orders.
I don’t have a website at all — can you do everything?
Yes. We can build the site from scratch and set up the basics (contact flow, Google & Maps options, and any integrations you need).
I already have a website — do you rebuild it or improve it?
Either. If it’s close, we improve it. If it’s outdated or not converting, we rebuild for a cleaner, faster, conversion-focused experience.
How do we start?
Use the intake form. We’ll review your answers and reply with clear next steps and options.
Timeline & process
How long does a website take?
It depends on pages and content, but most small local business sites can be turned around quickly once we have your logo, services, and contact details.
What do you need from me?
Business name, service list, service areas, hours, phone/email, and any photos/reviews you want featured. If you don’t have these, we can help organize it.
Do you help with copy (words) and layout?
Yes. We write and structure the page so customers understand what you do fast, and know exactly how to contact you.
Can I request changes after launch?
Yes. We can make updates based on what customers are doing (calls, forms, ordering).
Pricing & ownership
How much does it cost?
Pricing depends on scope (new site vs rebuild, number of pages, ordering/POS, ads). We’ll give a clear quote after the intake.
Do I own my website?
Yes — your business should own its assets. We’ll keep everything straightforward and portable.
Are there ongoing fees?
There can be ongoing costs depending on your setup (domain, email, paid tools, ads). We’ll explain them clearly.
Design & content
Will it work on phones?
Yes. We build mobile-first because most local customers browse on their phone.
Can you use my existing logo and colors?
Yes. If you don’t have a logo, we can create a clean simple one to start.
Do you add photos and reviews?
Yes — strong photos and real reviews are a major trust booster. We’ll place them where they matter.
Google & Maps
Can you help me get listed on Google and Maps?
Yes — we can help set up and optimize your Google Business Profile so customers can find you and get directions.
How do reviews fit in?
We can add review links and place review snippets on your site to build trust and improve conversions.
Online ordering
Do you set up online ordering for restaurants?
Yes. We can set up mobile ordering and connect it to a workflow that makes sense for your operation.
Can orders print to the kitchen?
Often yes, depending on the POS and ordering setup. We’ll recommend the cleanest option for your restaurant.
Can I update my menu later?
Yes. We can set up the menu so updates are easy and organized.
POS integration
Do you help pick a POS system?
Yes. We’ll recommend options based on your business type, budget, and workflow.
Do you set up hardware too?
We can help with setup steps and guidance, and coordinate the configuration so it works with your website and ordering where needed.
Can you connect website ordering to POS?
In many cases, yes. The exact method depends on the POS and ordering platform.
Advertising & leads
Can you run Google Ads for me?
Yes. We can run campaigns and build landing pages so your ads have a better chance of converting.
Do you track calls and form leads?
Yes — tracking is how we avoid guessing and improve results over time.
What budget do I need?
Budgets vary by industry and area. We’ll recommend a starting range and explain the tradeoffs.
Support & changes
Can you maintain the site?
Yes. We can handle updates and improvements as your business grows.
What if I need changes quickly?
We can prioritize urgent updates (hours, phone number, a promo, menu changes).
Can you build more pages later?
Yes — we can add pages for services, locations, or new offers as you expand.
Still have questions?
Send your business info and what you want more of (calls, quotes, orders). We’ll respond with a clear plan.
Fast response, no pressure.